In early 2004, the Authority began a strategic planning process that was intended to create a strategic vision for the organization.  Although there is no single way for an organization to undertake a successful strategic planning effort, the Authority adopted certain terms and concepts that had shared meaning for the manner in which the Authority would carry out this process, thereby building organizational accountability and ownership.

As such, every staff member of the Authority participated in developing and articulating core values, and developing statements of vision and mission.  In addition, the entire team played a fundamental role in identifying key initiatives that provide direction to our goals and objectives for the future.

In total, the work performed in completing this plan, known as Seeing20/2010, reflects a long-term commitment to the future, where new strategies will be periodically developed in order to position the Authority for long-term success.

Our Core Values

• Integrity: We hold ourselves to the highest ethical and professional standards.  We pledge to fulfill our duties and deliver on our commitments.
• Excellence: We pursue distinction with a passion.  We proactively assess our performance and strive to continuously improve programs, services, and work product.
• Innovation: We foster creativity as we explore opportunities and meet challenges.
• Teamwork: We pursue productive relationships through communication, collaboration, understanding, and respect.

Our Mission Statement
Providing Innovative Risk Management Solutions for Our Public Agency Partners

Our Vision Statement
We Will Exceed Our Members’ Expectations

Our Key Initiatives

• Position the Authority to Better Understand Member Needs, and Respond with Appropriate Services to Promote Member Satisfaction
• Position the Authority for Improved Relationships with External Entities in Order to Ensure Effective Communications
• Position the Authority to Capitalize on Internal Strengths in Order to Improve Efficiency and Communication
• Position the Authority to Ensure Efficiency and Effectiveness by Implementing Key Processes
• Position the Authority for Enhanced Productivity by Maximizing the Benefits of Technology Systems
• Position the Authority for Improved Communications Amongst Staff

To learn more about Seeing20/2010, you can download the entire document by clicking here.