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REPORTING PROPERTY PROGRAM CLAIMS
Over 100 Authority members participate in the commercially insured property program. Covered items include scheduled buildings, office equipment and furniture, fine art, vehicles, maintenance equipment, property of others while in the care, custody and control of the member, and Member buildings that are in the course of construction. The property program has a deductible of $5,000. Non-emergency vehicles are the exception, however, with a deductible of $1,000.
If your agency experiences a property loss, immediately complete the claim reporting form. Click here to download a form.
As you may know, quick reporting plays a critical role in any claim. Furthermore, late-reported claims may be excluded from coverage.
It is critical that you complete and submit the claim form as soon as you discover the damage. The Authority recommends following an internal process in which the claim form is completed and forwarded to your agency’s Risk Manager. Your Risk Manager can then check the insurance coverage your agency has purchased to confirm coverage. Do not wait for damage repair estimates before reporting the claim. Additionally, do not repair the property before the claim adjustor has had an opportunity to speak with your agency’s Risk Manager.
If there is a possibility of further damage before permanent repairs can begin, perform temporary repairs (i.e. board up broken windows, protect property if exposed to rain, get professional help if extensive water damage, etc.).
Your agency’s Risk Manager should forward ALL property claims to the program's broker:
Alliant Insurance Services
Attn: Elaine Kim
Email: ekim@alliantinsurance.com
600 Montgomery St., 9th Floor
San Francisco, CA 94111
Telephone: (415) 403-1458 or (415) 403-1400
Fax: (415) 403-1466
Please copy Ron Elbling, the Executive General Adjustor for the property program, on all correspondence.
Ron Elbling
Crawford Technical Services
Email: ron_elbling@us.crawco.com
Phone: (818) 865-0322
Fax: (818) 865-0771
Following is the information you will need to collect to report the claim. If you do not have all of the requested information, do not delay in reporting the claim. You may provide the missing information at a later date.
REPORTING PROPERTY CLAIMS (excluding vehicle claims)
Please include the following information:
- Date the incident occurred
- Time the incident occurred
- Location (street address)
- How it occurred (if it was theft/vandalism or a fire, include the name of the police/fire department who responded)
- Estimated amount of damage (please guess since you won’t have formal estimates when you report the claim)
- Contact person from your agency (preferably your agency’s Risk Manager), to be available for questions; include his/her name, title and telephone number
Call the police if a third party person or vehicle damaged your property. They will prepare a report. The claims adjuster will request a copy from the police department so that all necessary information can be obtained. The insurance company will pay your claim, less the applicable deductible, afterwards seeking reimbursement of the total amount of damages from the responsible person.
REPORTING VEHICLE CLAIMS
Please Note:
- Vehicle coverage for garaged vehicles (on premises) and comprehensive and collision is optional. Please check with your agency’s Risk Manager to determine if your agency purchases this coverage.
- If one of your vehicles is involved in an accident with resulting third-party damage, or injuries occur to someone other than an agency employee, a report must be made to Carl Warren and Company, the California JPIA’s general liability claims administrator. Click here http://www.cjpia.org/4dcgi/resources/claims_info_gl.shtml for more information.
- If an agency employee is injured in a vehicle accident in the course and scope of employment, an Employers' Report, form 5020, must be completed and sent to SCRMA (for Members that participate in the California JPIA’s workers' compensation program) as soon as possible. Click here http://www.cjpia.org/4dcgi/resources/claims_info_wc.shtml for more information.
Garaged Vehicles - Comprehensive Losses
The facts necessary to report a claim are:
- Date the incident occurred
- Time the incident occurred
- Location (street address)
- How it occurred (if it was theft/vandalism or a fire, include the name of the police/fire department who responded)
- Estimated amount of damage (please guess since you won’t have formal estimates when you report the claim)
- Year, make and model of the city vehicle
- Last four digits of the VIN (vehicle identification number)
- License plate number
- Location of the vehicle
- Contact person from your agency (preferably your agency’s Risk Manager), to be available for questions; include his/her name, title and telephone number
Collision Losses
All of the information listed under "Garaged Vehicles" is necessary, as well as:
- Driver's name
- Driver's license number
- Location of the agency vehicle (preferably in a body shop where repairs will be completed. If the vehicle appears to be beyond repair, it should be towed to your agency’s yard, or other convenient facility, so that it can be inspected.)
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