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Instructions
It is the responsibility of all City / Agency employees to immediately notify the Risk Manager upon receipt of knowledge or witnessing an occurrence or transaction from which a potential claim could result or in which the City / Agency could be liable. This information will give the CALIFORNIA JPIA the opportunity to perform pre-claim investigation of a significant incident. Prompt reporting is more important than having completed all of the information. Do not delay reporting while awaiting a piece of information.

WHAT TO DO IN CASE OF A SIGNIFICANT INCIDENT

  • MAKE NO COMMENT AS TO YOUR OPINION REGARDING CAUSE, FAULT OR LIABILITY!
  • Notify the Risk Manager as soon as possible.
  • Complete this form as follows:
    • A. Enter the date and time of the incident.
    • B. Identify and enter the name of the person(s) sustaining injury or a description of the property damages.
    • C. Describe the exact location where the incident occurred.
    • D. Briefly describe how the incident occurred.
    • E. Briefly describe the damages or injuries observed.
    • F. Describe weather conditions (was surface condition slippery, etc.).
    • G. Obtain names, addresses and telephone numbers of persons involved or witnessing the incident.
  • If the person involved makes claim overtures to you, advise that claims must be made with the City Clerk.
  • If the person does not make claim overtures, do not volunteer information.
  • If contacted by the Risk Manager or a CALIFORNIA JOINT POWERS INSURANCE AUTHORITY representative, furnish requested information as accurately and as quickly as possible.
  • All persons, other than City personnel, seeking accident information should be referred to the City Clerk or to CARL WARREN & COMPANY, PO Box 25180, Santa Ana, CA 92799-5180, Telephone 714-740-7999 Ext. 140.
  • Give other persons involved your name and City address.
  • Please include newspaper clippings, police reports or other supplementary information you may have relating to this incident.
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CALIFORNIA JOINT POWERS INSURANCE AUTHORITY
8081 Moody Street, La Palma, CA 90623
Phone: (800) 229-2343
Email: info@cjpia.org
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