Media Title
Conflict Communication Skills
Description
This video effectively instructs how to defuse a hostile situation, calm people down who are getting verbally abusive and how to diffuse a violent situation before it occurs. A must for front-line staff!
Year Made
1/1/2000
Supplier
American Training Resources
Type
General Safety
C
ALIFORNIA
J
OINT
P
OWERS
I
NSURANCE
A
UTHORITY
8081 Moody Street, La Palma, CA 90623
Phone: (800) 229-2343
Email:
info@cjpia.org
Copyright © 2001
